Shipping policy

Shipping Policy

Effective Date: 1/10/2024

At Anch & Pasax, we aim to provide a smooth and reliable shipping experience for all our customers. Please review our shipping policy below for important information regarding your order.

Shipping Destinations

• We currently ship within the United Arab Emirates.

Shipping Methods and Costs

1. Standard Shipping:

   • Delivery Time: 3-5 business days.
   • Shipping Cost: Free for orders over AED 198.

2. Express Shipping:

   • Delivery Time: 1-2 business days.
   • Shipping Cost: AED 30

Order Processing

• Orders are typically processed within 2-3 business days.
• You will receive a confirmation email once your order has been processed and shipped, including a tracking number to monitor your shipment.

Delivery

• All orders are delivered during business hours.
• Please ensure that the shipping address provided is accurate. We are not responsible for any delays or issues arising from incorrect address information.

International Shipping

• Currently, we do not offer international shipping.

Lost or Damaged Items

• If your order is lost or damaged during transit, please contact us at support@anchandpasax.com within 7 days of the expected delivery date for assistance.

Contact Us

For any questions regarding our shipping policy, feel free to reach out to us at support@anchandpasax.com.

Thank you for shopping with Anch & Pasax, a unit of Triumph Gulf Enterprises